All Core Features, One Low Price
Every feature is included with your subscription.
![WalkaboutFeatures2 WalkaboutFeatures2](https://www.walkaboutsoftware.com/hs-fs/hubfs/WalkaboutFeatures2.png?width=917&height=625&name=WalkaboutFeatures2.png)
My Walkabout App
An essential tool for technicians.
- iOS and Android
- Payment processing
- Signature authorization
- Unlimited photos to document equipment, model and serial numbers, etc.
- Create purchase orders
- Create new customers and schedule service calls
- Check in and out timestamp
- GPS directions
- Offline capable
- Email invoices to customers
![PhoneGroupCalendar copy PhoneGroupCalendar copy](https://www.walkaboutsoftware.com/hubfs/PhoneGroupCalendar%20copy.png)
![Callmanage Callmanage](https://www.walkaboutsoftware.com/hubfs/Trial/Callmanage.png)
Customer Management
You work hard to build up your customer base, we have the tools to manage it.
- Customer details all in one place; contacts, addresses, equipment, and service history
- Transfer Addresses and Equipment
- Merge duplicate addresses, equipment and customers if needed.
- Accounts Receivable
- Customer payments and terms
- Scheduled Maintenance enrollment
Inventory Management
We are experts at managing inventory and you can be too.
- Our Master Pricebook includes 78,000 known appliance part numbers.
- Organize and manage inventory by warehouse locations (shop, technicians trucks, etc.) with our barcodes system.
- Part pricing calculation by brand
- Weekly cycle counts
- Part usage by period
- Part location search
- Inventory transaction log
- Scanning workflow for physical counts and internal transfers
![Scan Scan](https://www.walkaboutsoftware.com/hubfs/Website%20Graphics/Scan.png)
![PurchaseOrdersReturnsTransfers PurchaseOrdersReturnsTransfers](https://www.walkaboutsoftware.com/hubfs/PurchaseOrdersReturnsTransfers.png)
Purchase Orders, Returns & Transfers
Take the headache out of these everyday tasks.
- Purchase orders for stock using a reorder report
- Purchase orders for service calls
- Purchase order consolidation and reconciliation
- Shipment tracking and part ETA
- Returns to the vendor
- See if other warehouses have a part before ordering and Transfer between company warehouses.
Site Administrations
- Company Account
- Review account activity (view statement, pay bill online, enroll in auto pay)
- User Management
- Set user roles (Admin, Manager, CSR, Tech)
- Permissions
- Page Security
- Allowed Hours
- Add and Edit Brands and Vendors
- Add custom data types (equipment types, referral sources, etc.)
- Set trip charges, tax rates and regions by zip code
![ARMANAGEMENT ARMANAGEMENT](https://www.walkaboutsoftware.com/hubfs/ARMANAGEMENT.png)
![Reports – 1 Reports – 1](https://www.walkaboutsoftware.com/hubfs/Reports%20%E2%80%93%201.png)
Reporting
- Month End Reports
- Accounts receivable
- Inventory costs
- Payroll
- Sales tax
- Profit and loss
- Customer statements
- Operational and Analytical reports
- 50+ options
Support & Training
- Live phone and email support
- Hundreds of knowledge articles
- Update release notes
- Extensive video library
- Live web training
- Data conversion
- Frequent updates at no additional cost
![Support Support](https://www.walkaboutsoftware.com/hubfs/Website%20Graphics/Support.png)
![ServiceBench_ServicePower_Integration](https://www.walkaboutsoftware.com/hs-fs/hubfs/ServiceBench_ServicePower_Integration.png?width=767&height=582&name=ServiceBench_ServicePower_Integration.png)
Service Bench & Service Power
Managing and submitting warranty claims is easier with this integration.
![TextVioceConfirmation](https://www.walkaboutsoftware.com/hs-fs/hubfs/Website%20Graphics/TextVioceConfirmation.png?width=749&height=552&name=TextVioceConfirmation.png)
Text and Voice Confirmation
Send automated calls and text to confirm your customer’s service. What a time save!
![GPSTracking](https://www.walkaboutsoftware.com/hs-fs/hubfs/GPSTracking.png?width=749&height=564&name=GPSTracking.png)
GPS Tracking
Track technicians trucks on the scheduler map using My Walkabout Fleet Tracking or Verizon Connect.
Built for the Service Repair Industry, by the Service Repair Industry.