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All Core Features, One Low Price

Every feature is included with your subscription. 



Our scheduler is a live interactive map of your service area. 

  • Hold time-slots for time-off, meetings, dr. appointments. 
  • Calculate drive-time
  • Sort route by technicians 
  • Lock routes
  • Use color coding to organize your service calls

My Walkabout App

An essential tool for technicians.

  • iOS and Android
  • Payment processing
  • Signature authorization
  • Unlimited photos to document equipment, model and serial numbers, etc.
  • Create purchase orders
  • Create new customers and schedule service calls
  • Check in and out timestamp
  • GPS directions
  • Offline capable
  • Email invoices to customers
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Customer Management

You work hard to build up your customer base, we have the tools to manage it.

  • Customer details all in one place; contacts, addresses, equipment, and service history
  • Transfer Addresses and Equipment
  • Merge duplicate addresses, equipment and customers if needed.
  • Accounts Receivable
  • Customer payments and terms
  • Scheduled Maintenance enrollment

Inventory Management

We are experts at managing inventory and you can be too.

  • Our Master Pricebook includes 78,000 known appliance part numbers.
  • Organize and manage inventory by warehouse locations (shop, technicians trucks, etc.) with our barcodes system.
  • Part pricing calculation by brand
  • Weekly cycle counts
  • Part usage by period
  • Part location search
  • Inventory transaction log
  • Scanning workflow for physical counts and internal transfers

Purchase Orders, Returns & Transfers

Take the headache out of these everyday tasks.

  • Purchase orders for stock using a reorder report
  • Purchase orders for service calls
  • Purchase order consolidation and reconciliation
  • Shipment tracking and part ETA
  • Returns to the vendor
  • See if other warehouses have a part before ordering and Transfer between company warehouses. 


Site Administrations

  • Company Account
    • Review account activity (view statement, pay bill online, enroll in auto pay)
  • User Management
    • Set user roles (Admin, Manager, CSR, Tech)
    • Permissions
    • Page Security
    • Allowed Hours
    • Add and Edit Brands and Vendors
    • Add custom data types (equipment types, referral sources, etc.)
    • Set trip charges, tax rates and regions by zip code
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  • Month End Reports
    • Accounts receivable
    • Inventory costs
    • Payroll
    • Sales tax
    • Profit and loss
    • Customer statements
  • Operational and Analytical reports
    • 50+ options

Support & Training

  • Live phone and email support
  • Hundreds of knowledge articles
  • Update release notes
  • Extensive video library
  • Live web training
  • Data conversion
  • Frequent updates at no additional cost


Service Bench & Service Power
Managing and submitting warranty claims is easier with this integration.
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Text and Voice Confirmation
Send automated calls and text to confirm your customer’s service. What a time save!
Learn More
GPS Tracking
Track technicians trucks on the scheduler map using My Walkabout Fleet Tracking or Verizon Connect.
Learn More
Import all your transactions into Quickbooks with a click of a button!
Learn More
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Built for the Service Repair Industry, by the Service Repair Industry.