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The My Walkabout App will align your team without breaking the bank.

Equip your technicians with the most powerful field service management app available.

The My Walkabout app is iOS and Android compatible and is included in your Walkabout subscription. This vital tool keeps your team connected no matter where they are. With My Walkabout, your technicians can track all their progress out on the field and connect to the field service management software system your CSRs are using back in the office.

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Get a free month, risk free!

Don’t blow your budget on new laptops that your techs won’t
ever use in the field.

When you have a Walkabout subscription, getting started with My Walkabout is as simple as downloading the app and logging in. No convoluted set-up instructions, no expensive new equipment—just a convenient, user-friendly mobile app that runs on the one device your technicians will always have access to.

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Take a look at some of the useful features available within the app:

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Payment processing

Easily collect payment from customers while they’re still on the call.

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Email invoices

Just a couple clicks will allow you to send receipts to customers who have paid and bills to those who haven’t.

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Unlimited DOCUMENT storage

Document as many images or PDFs as needed to keep track of equipment condition and serial numbers. Then link those documents to the customer, call, and appliance entries.

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Create new customer profiles

Put new contact information into the system on the go.

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Schedule service calls

Schedule follow-ups, repairs, installs, or whatever else you need whether you’re on a call or in the truck.

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Place purchase orders

Offer premier customer service by ordering parts and products on the spot.

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Timestamps

Keep track of your time effortlessly by checking in and out of service calls.

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GPS directions

Navigate to your next call from within the My Walkabout app.

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Your team has never been better aligned.

My Walkabout is offline capable so the link between your field techs and your CSRs is never broken. Take advantage of all the app’s features wherever, whenever.

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With the My Walkabout app you get:

  • Functionality

  • Efficiency

  • Alignment

  • Accessibility

Ready to see for yourself?