Walkabout has done wonders for our business. From simplified inventory control, to ease of scheduling, to mobile capabilities, this system has helped us to substantially grow our business. The system also communicates with our warranty processors and vendors, streamlining our processes. The interface is intuitive, cutting down on time to train staff members. The dashboard is an excellent snapshot of the business and any outstanding work. Walkabout’s support team is also responsive to our inquiries. I would recommend Walkabout for any company looking to lower the stress that comes with operating a service business.

2021 started with our 20+ year old scheduling system Logiserv crashing on a Monday morning. We had been looking into Walkabout and watched some videos prior but we were extremely hesitant to jump into a completely cloud based and paperless system since all we ever knew was paper and pen. We reached out to the walkabout team set up a trial and took the plunge never looking back. The software and mobile app is absolutely amazing and simple to use. The staff at walkabout is extremely responsive to requests and questions. Very happy with our partnership with walkabout and greatly appreciate the fast service they providing setting us up on the fly.

Our business is better because of Walkabout. Our technicians have been more involved in the process with the ability to give customers their invoices immediately, right from the home. There is no delay in information between our technicians and office staff, this allows an expedited process from start to finish, resulting in satisfied and impressed customers. That is the ultimate goal, to provide our customers with the best service possible. Walkabout is one of the tools that allow us to do that.